a reminder: how you make clients feel, matters

In boutique fitness (& many other businesses, honestly) we have the opportunity daily to help our clients feel special & seen. Many times, it costs us nothing.

This morning at the Starbucks by where my Dad lives, I was in line behind a complicated order. A barista noticed me, made my doppio espresso & came over to bring it to me prior to paying.

I'm going through one hell of a rough time at the moment & that simple kindness & noticing me while in line set a lovely tone for my entire day, frankly.

What is 1 thing you can do for a client today to make them feel seen?

As ever, I'd love to hear from you if you're inclined to share. 

Have a great rest of your week!